Our regular readers and those who are little bit more observant have noticed that we have a pretty detailed review of proXPN on our home page, right next to the latest coupon codes and deals. But after having this site up for almost 3 years and using proXPN for that long we felt like posting one more, in even more depth review of their service. So here we go, a full pledge post, full with technical details and industry terms. If you ain’t a fan of those and just came to the site for the discount code, well you don’t really have to read all that:)
ProXPN is based in IJmuiden, the Netherlands and is a relatively new company offering advanced encryption and secure online access. The premium service uses 2,048-bit certificates. The downloadable software of the company can make all Internet connections safe; provide anonymous browsing, give protection from hackers or ID theft, and deliver further protection from online monitoring as only some of the benefits. ProXPN has won several awards from publications and organizations, mainly for its easy to use software.
The company is one of the few in the industry to offer both a free and premium plan. The company offers free service, though it can also be thought to be a free trial of a superior premium plan. The free plan from ProXPN is limited to 300 Kps connections, and also only works in the U.S. You will not be able to use PPTP. However, the premium plan restores all features and costs $9.95 a month for full access but when you use one of the ProXPN coupon codes we have posted this will go down to a very affordable $3.75. The price for full access is also cheaper than most providers and a huge plus when it comes to choosing a VPN. The basic service is the free service, which has only one server in Miami.
The premium ProXPN service offers servers only in four countries: the US, the UK, the Netherlands and Singapore. Most servers are located in major U.S. cities of Los Angeles, Miami, New York City, and Seattle. P2P and torrent restrictions are only offered on non-US servers. The company offers 99.99% uptime on their servers. The fact that most servers are US-based is appealing to users who do not live in America, since they can easily access websites that would otherwise be censored or monitored. No logs are kept on Internet activities.
The company offers PPTP and OpenVPN on their premium plan. This means that VPN services can secure virtually any type of Internet connection, from DSL to cable, to 3G. All access is private. With a premium plan both PPTP and OpenVPN servers are available. ProXPN also provides an IP address for servers located in the USA, UK and the Netherlands.
Customer support is only provided on the premium plan, not the basic plan. ProXPN provides a knowledge base for regular questions, and a technical support option that takes place through live chat. There is also a telephone number provided, which is great if you desire to speak to an actual person regarding complex features.
The company’s premium plan comes with a 30 days, unconditional money back guarantee. No explanation is needed, and a refund will be sent, provided it is requested within 30 days of the order. However, in the event that a user uses the service for illegal or malicious purposes, no refund is given. The only case in which the refund is not unconditional is if the user cannot connect because of downtime. In this case, a partial refund will be sent based on the pro-rated time.
Traffic is unlimited by the company, and it is always encrypted (2,048 Bit), which means you can even unblock sites.
You might wonder about speed issues. Independent testing found that files were streamable and downloads were reliable. However, there were disruptions, so torrent downloading (though not prohibited) may be problematic. Testing revealed that fast moving sites like YouTube and Hulu were stable. Nonetheless, the speed is at a reasonable level compared with other providers for the premium version. The good news is that the company does allow free switching, which is most often a fee-based feature for many other companies.
ProXPN does support popular media players and mobile devices, such as the Android, iPad and iPhone. Any device that works with PPTP can work with this service, though it may require special installations.
The company offers some OS compatibility, mainly with Mac OS and with Windows systems, XP, Vista and Windows 7 (32 or 64 bit). Note that Linux is not supported on this service. Browsers supported by the system include Internet Explorer, Firefox, Safari, Google Chrome and Opera.
There is no free trial of the premium version, but there is an entirely free plan with the basic installation. In addition to the money back guarantee, with a grace period of 30 days, the company’s policies can be described as generous. The free service is of course, very limited, and yet it is very educational for users who have never used such a software program before. For those who are serious about their privacy and safety on the internet we recommend the Premium plan.
ProXPN accepts payment through PayPal, Google Checkout, Bitcoin and almost every major credit card. The company works with dynamic IPs, which are created IPs, instead of dedicated; this may be an issue for some users who are looking forward to a dedicated IP option. It is recommended that new users try the free version first and learn how the system works, before deciding to upgrade to the premium plan, which has all the special features that experienced users will need. ProXPN’s friendly policies (unlimited bandwidth and free switches) cannot be taken lightly. For the price, it is definitely worth a consideration. All in all, this is a growing company and one that could eventually take on more servers and become more popular among VPN providers. The company has also stated in the near future, all OS’s and browsers will be compatible with their service.